RETURNS

Do you want to return something or does the ordered item not meet your expectations? Then you can return your order. Please keep in mind that all items are composed to your personal taste and are made by hand (with the exception of the roll lines).  

 

First check whether your order is eligible for return:

  • You can return within 14 days

  • The returned items must be unworn, undamaged and in original condition

 

You can easily register your return by sending an email to annjoy@live.nl , containing your:

  • Name

  • Order number

  • Products)

  • Reason of return

Pay attention! Please state 'Return' as the subject of your email.

 

The return costs are for your own account. You can return the return shipment to the following address:

 

ANNJOY

Pentecost flower 15

2631 SC Nootdorp

 

As soon as we have received your return, we will refund the purchase amount (excluding shipping costs) to your account within 14 days.

exchange

 

Because almost all items are made by hand and are composed to personal taste, it is not possible to exchange items. Would you like a different collar? Then place a new order.